HDI Support Center Analyst
121 South Tejon, Suite 1100, Colorado Springs CO 80903
This certification verifies that front-line technical support professionals possess the knowledge and skills required to provide quality service and support. It ensures they understand service management processes and best practices, while providing a competitive edge for career advancement.
Oral or Written Exam Required? Yes Renewal Required? Every 2 Year(s) Renew through Continuing Educational Units(CEU)? NoRenew through Re-Examination? YesRenew through Continuing Professional Development(CPD)? NoDoes applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No This certification is related to military occupational specialties. Read more about military occupations.. This certification is related to Career and Technical Education Career Clusters. Read more about career clusters.