HDI Certified Customer Service Representative
121 South Tejon, Suite 1100, Colorado Springs CO 80903
This certification verifies that customer service professionals are knowledgeable in the skills and techniques required to provide exceptional customer service and support in both support center and call center environments. It ensures they understand how to assess customer needs while exceeding their expectations.
Oral or Written Exam Required? Yes Renewal Required? Every 2 Year(s) Renew through Continuing Educational Units(CEU)? NoRenew through Re-Examination? YesRenew through Continuing Professional Development(CPD)? NoDoes applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No This certification is related to military occupational specialties. Read more about military occupations..