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HDI Certified Customer Service Representative

certifying organization info

HDI Certified Customer Service Representative
121 South Tejon, Suite 1100, Colorado Springs
CO 80903


This certification verifies that customer service professionals are knowledgeable in the skills and techniques required to provide exceptional customer service and support in both support center and call center environments. It ensures they understand how to assess customer needs while exceeding their expectations.

HDI Certified Customer Service Representative Website


Oral or Written Exam Required? Yes

Renewal Required? Every 2 Year(s)

Renew through Continuing Educational Units(CEU)? No

Renew through Re-Examination? Yes

Renew through Continuing Professional Development(CPD)? No

Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No

This certification is related to military occupational specialties.
Read more about military occupations..

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