Hewlett Packard Certification and Learning
HP Advanced Sales Certified - Professional Services 
3000 Hanover Street, Palo Alto CA 94304-1185
This Workshop will enable HP Partner Sales personnel to enhance their consultative sales skills around the identification and optimization of Mission Critical (MC) Support Service sales opportunities. It also highlights the natural extension of other Technical Services (TS) offerings. It is based on the methodology for conducting a customer interview to identify business drivers, IT strategies, and critical business processes.
The focus is primarily on the business impact of critical service availability issues. You learn how to compare the customers' ITSM with industry standards. The key is to map the identified customer needs to the TS Support Portfolio.
This certification is restricted to HP Partners and HP employees.
Oral or Written Exam Required? Yes