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Certified Customer Service Specialist


certifying organization info

ETA International
Certified Customer Service Specialist
5 Depot Street, Greencastle
IN 46135

description

The Customer Service Specialist (CSS) is a certification that validates one's work skills through employability concepts. Though developed to meet the role of an evolving service oriented electronics technician, CSS is relevant to every industry, employer and employee. Topics included are Safety, Ethics, Respect, Teamwork, Communication, Telephone and Email Techniques, Problem Solving, Interpersonal Relationships, and Sales and Marketing.

Certified Customer Service Specialist Website


details

Work Experience Required? No

Oral or Written Exam Required? Yes

Renew through Continuing Educational Units(CEU)? No

Renew through Re-Examination? No

Renew through Continuing Professional Development(CPD)? No

Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No

This certification is related to military occupational specialties.
Read more about military occupations..


This certification is related to Career and Technical Education Career Clusters.
Read more about career clusters.






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