National Retail Federation Foundation
National Professional Certification in Customer Service
325 7th St. NW Suite 1100 Washington DC 20004
National Professional Certification in Customer Service® is an industry credential that facilitates career mobility for employees, applicants, and students; adds value to education and training programs; and helps employers identify the qualified professionals.The exam is computer-based and is proctored at one of the many recognized testing centers throughout the nation.
Work Experience Required? NoEither training or work experience required, but not both? YesOral or Written Exam Required? Yes Renewal Required? Every 3 Year(s) Renew through Continuing Educational Units(CEU)? NoRenew through Re-Examination? NoRenew through Continuing Professional Development(CPD)? NoDoes applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No This certification is related to Job Corps training programs. Read more about Job Corps. This certification is related to military occupational specialties. Read more about military occupations.. This certification is related to Career and Technical Education Career Clusters. Read more about career clusters.