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Certified Customer Service Professional


certifying organization info

International Customer Service Association
Certified Customer Service Professional
1110 South Avenue- Suite #50 Staten Island
NY 10314

description

The CCSP program is divided into six units pertaining to various aspects of service excellence. The series is preceded by a pre-test to measure initial competency and followed by a post-test to measure retained learning.

Certified Customer Service Professional Website


details

Oral or Written Exam Required? Yes





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