HDI Support Center Analyst

certifying organization info

HDI HDI Support Center Analyst 121 South Tejon, Suite 1100, Colorado Springs CO 80903 https://www.thinkhdi.com/

description

This certification verifies that front-line technical support professionals possess the knowledge and skills required to provide quality service and support. It ensures they understand service management processes and best practices, while providing a competitive edge for career advancement. HDI Support Center Analyst Website

details

Oral or Written Exam Required? Yes

Renewal Required? Every 2 Year(s)

Renew through Continuing Educational Units(CEU)? No

Renew through Re-Examination? Yes

Renew through Continuing Professional Development(CPD)? No

Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No