The NAPS Certified Employee Retention Specialist credentialing process empowers search professionals to take a new look at search so they can learn how to become that strategic partner who can enhance the stability and profitability of their client's human capital. CERS training teaches you the key drivers of employee retention as well as the long term impact of high retention on productivity, morale, and overall organizational profitability. This knowledge will allow you to confidentially assess your client's retention issues and advise them with specific recommendations as their trusted retention advisor. Becoming this trusted advisor, you will find increased opportunities for your search and consulting services.
Certified Employee Retention Specialist Website