International Municipal Signal Association Public Safety Telecommunicator Level II PO Box 539, 165 East Union St., Newark NY 14513-0539
http://www.imsasafety.org
The Telecommunicator Level II study guide covers the following information: The Public Safety Telecommunicator Stress Public Safety Communication Center 9-1-1 Systems Computer Aided Dispatch Communications Console Telephone Techniques Response Determination Radio Procedures Status Hazardous Materials Radio Communications Propagation Two-Way Equipment and Systems 800 MHz Trunking Systems Fundamentals of Reporting Systems
Work Experience Required? YesOral or Written Exam Required? Yes Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No