Occupation information for

Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

Currently Employed: 1,495

Yearly Projected Openings: 60

Typical Hourly Wage: $31.58 - $63.77

Typical Annual Salary: $65,700 - $132,600

• Resolve customer complaints regarding sales and service.
• Oversee regional and local sales managers and their staffs.
• Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Determine price schedules and discount rates.
• Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
• Review operational records and reports to project sales and determine profitability.
• Direct foreign sales and service outlets of an organization.
• Monitor customer preferences to determine focus of sales efforts.
• Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

• Desktop computers
• Notebook computers
• Personal computers
• Personal digital assistant PDAs or organizers
• Tablet computers

• Calendar and scheduling software
• Customer relationship management CRM software
• Data base user interface and query software
• Electronic mail software
• Human resources software