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Occupation information for

Lodging Managers
District Of Columbia

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description

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

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details

Currently Employed: 270

Projected Annual Job Openings: 10

Typical Hourly Wage: $25.20 - $48.15

Typical Annual Salary: $52,400 - $100,200

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typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: Less than 5 years

Typical on-the-job training once you have a job in this occupation: None

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typical job duties

  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
  • Greet and register guests.
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Monitor the revenue activity of the hotel or facility.
  • Train staff members.
  • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
  • Coordinate front-office activities of hotels or motels, and resolve problems.
  • Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
  • Collect payments and record data pertaining to funds and expenditures.
  • Manage and maintain temporary or permanent lodging facilities.

tools & technology


Tools:
  • Desktop computers
  • Notebook computers
  • Personal computers
  • Portable data input terminals
  • Special purpose telephones

Technology:
  • Customer relationship management CRM software
  • Facilities management software
  • Point of sale POS software
  • Spreadsheet software
  • Word processing software

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