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Occupation information for

Social and Community Service Managers
District Of Columbia

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description

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

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details

Currently Employed: 1,560

Projected Annual Job Openings: 70

Typical Hourly Wage: $23.61 - $53.15

Typical Annual Salary: $49,100 - $110,600

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typical training

Typical education needed for entry: Bachelor's degree

Typical work experience needed for a job in this occupation: 5 years or more

Typical on-the-job training once you have a job in this occupation: None

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typical job duties

  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
  • Recruit, interview, and hire or sign up volunteers and staff.
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
  • Plan and administer budgets for programs, equipment and support services.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
  • Research and analyze member or community needs to determine program directions and goals.

tools & technology


Tools:
  • Desktop calculator
  • Desktop computers
  • Notebook computers
  • Personal computers
  • Special purpose telephones

Technology:
  • Data base user interface and query software
  • Office suite software
  • Presentation software
  • Spreadsheet software
  • Word processing software

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