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Occupation information for

Insurance Adjusters, Examiners, and Investigators
District Of Columbia

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description

Investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.

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details

Currently Employed: 950

Projected Annual Job Openings: 20

Typical Hourly Wage: $27.33 - $44.23

Typical Annual Salary: $56,800 - $92,000

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typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: Long-term on-the-job training

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typical job duties

  • Examine claims forms and other records to determine insurance coverage.
  • Investigate and assess damage to property and create or review property damage estimates.
  • Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
  • Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
  • Analyze information gathered by investigation, and report findings and recommendations.
  • Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
  • Prepare report of findings of investigation.
  • Refer questionable claims to investigator or claims adjuster for investigation or settlement.
  • Collect evidence to support contested claims in court.

tools & technology


Tools:
  • Automotive computer systems
  • Measuring wheels for distance
  • Personal digital assistant PDAs or organizers
  • Portable data input terminals
  • Theodolites

Technology:
  • Analytical or scientific software
  • Computer aided design CAD software
  • Document management software
  • Expert system software
  • Financial analysis software

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