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Occupation information for

Online Merchants
District Of Columbia

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description

Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

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details

Currently Employed: 40,550

Projected Annual Job Openings: 560

Typical Hourly Wage: $31.04 - $51.87

Typical Annual Salary: $64,600 - $107,900

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typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: None

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typical job duties

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
  • Create, manage, or automate orders or invoices, using order management or invoicing software.
  • Receive and process payments from customers, using electronic transaction services.
  • Deliver e-mail confirmation of completed transactions and shipment.
  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
  • Purchase new or used items from online or physical sources for resale via retail or auction Web site.
  • Design customer interface of online storefront, using web programming or e-commerce software.
  • Determine and set product prices.
  • Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
  • Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.

tools & technology


Tools:
  • Desktop computers
  • Magnetic stripe readers and encoders
  • Pen or flash drive
  • Personal computers
  • Tablet computers

Technology:
  • Accounting software
  • Data base user interface and query software
  • Point of sale POS software
  • Sales and marketing software
  • Web page creation and editing software

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