Occupation information for Credit Counselors District Of Columbia

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Typical education needed for entry: Bachelor's degree

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: 1 to 12 months on-the-job training

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• Calculate clients' available monthly income to meet debt obligations.
• Explain services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies.
• Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
• Assess clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.
• Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.
• Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.
• Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
• Disburse funds from client accounts to creditors.
• Interview clients by telephone or in person to gather financial information.
• Estimate time for debt repayment, given amount of debt, interest rates, and available funds.

Tools:

• Inkjet printers
• Laser fax machine
• Laser printers
• Notebook computers
• Personal computers

Technology:

• Data base user interface and query software
• Electronic mail software
• Enterprise resource planning ERP software
• Financial analysis software
• Information retrieval or search software

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