Occupation information for Eligibility Interviewers, Government Programs District Of Columbia

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Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: 1 to 12 months on-the-job training

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• Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
• Keep records of assigned cases, and prepare required reports.
• Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
• Interview and investigate applicants for public assistance to gather information pertinent to their applications.
• Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
• Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
• Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
• Check with employers or other references to verify answers and obtain further information.
• Answer applicants' questions about benefits and claim procedures.
• Provide social workers with pertinent information gathered during applicant interviews.

Tools:

• Automobiles or cars
• Laser fax machine
• Personal computers
• Photocopiers
• Pocket calculator

Technology:

• Analytical or scientific software
• Calendar and scheduling software
• Electronic mail software
• Medical software
• Video conferencing software

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