Occupation information for Gambling Surveillance Officers and Gambling Investigators District Of Columbia

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Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: Less than 5 years work experience

Typical on-the-job training once you have a job in this occupation: 1 to 12 months on-the-job training

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• Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
• Report all violations and suspicious behaviors to supervisors, verbally or in writing.
• Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
• Develop and maintain log of surveillance observations.
• Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
• Review video surveillance footage.
• Act as oversight or security agents for management or customers.
• Supervise or train surveillance observers.

Tools:

• Alarm systems
• Closed circuit television CCTV system
• Digital camcorders or video cameras
• Digital cameras
• Digital video recorders

Technology:

• Data base user interface and query software
• Electronic mail software
• Graphics or photo imaging software
• Office suite software
• Presentation software

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