Occupation information for

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

District Of Columbia

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Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

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Currently Employed: 1,912

Yearly Projected Openings: 140

Typical Hourly Wage: $9.46 - $13.66

Typical Annual Salary: $19,700 - $28,400

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Typical education needed for entry: Less than high school

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: None

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Greet guests and seat them at tables or in waiting areas.
Provide guests with menus.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Answer telephone calls and respond to inquiries or transfer calls.
Take and prepare to-go orders.
Operate cash registers to accept payments for food and beverages.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

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