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Occupation information for

Gaming Supervisors
District Of Columbia

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description

Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels casinos. May address service complaints.

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details

Currently Employed: Not Available

Projected Annual Job Openings: Not Available

Typical Hourly Wage: Not Available

Typical Annual Salary: Not Available

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typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: Less than 5 years

Typical on-the-job training once you have a job in this occupation: None

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typical job duties

  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
  • Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
  • Perform paperwork required for monetary transactions.
  • Resolve customer or employee complaints.
  • Record, issue receipts for, and pay off bets.
  • Greet customers and ask about the quality of service they are receiving.
  • Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.
  • Establish and maintain banks and table limits for each game.
  • Monitor stations and games and move dealers from game to game to ensure adequate staffing.

tools & technology


Tools:
  • Desktop calculator
  • Desktop computers
  • Notebook computers
  • Personal computers
  • Two way radios

Technology:
  • Data base user interface and query software
  • Electronic mail software
  • Office suite software
  • Spreadsheet software
  • Word processing software

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