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Occupation information for

Baggage Porters and Bellhops
District Of Columbia

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description

Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

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details

Currently Employed: 600

Projected Annual Job Openings: 20

Typical Hourly Wage: $10.00 - $18.21

Typical Annual Salary: $20,800 - $37,900

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typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: Short-term on-the-job training

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typical job duties

  • Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
  • Greet incoming guests and escort them to their rooms.
  • Receive and mark baggage by completing and attaching claim checks.
  • Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
  • Assist physically challenged travelers and other guests with special needs.
  • Transport guests about premises and local areas, or arrange for transportation.
  • Maintain clean lobbies or entrance areas for travelers or guests.
  • Deliver messages and room service orders, and run errands for guests.
  • Act as part of the security team at transportation terminals, hotels, or similar establishments.
  • Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.

tools & technology


Tools:
  • Automobiles or cars
  • Golf carts
  • Minivans or vans
  • Pushcarts
  • Special purpose telephones

Technology:
  • Electronic mail software
  • Spreadsheet software
  • Word processing software

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