Occupation information for Tour Guides and Escorts District Of Columbia

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Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: 1 to 12 months on-the-job training

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• Describe tour points of interest to group members, and respond to questions.
• Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
• Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
• Conduct educational activities for school children.
• Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
• Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
• Assemble and check the required supplies and equipment prior to departure.
• Greet and register visitors, and issue any required identification badges or safety devices.
• Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
• Provide directions and other pertinent information to visitors.

Tools:

• Busses
• Desktop computers
• Electronic charts or maps or atlases
• Laser fax machine
• Microphones

Technology:

• Customer relationship management CRM software
• Electronic mail software
• Graphics or photo imaging software
• Internet browser software
• Presentation software

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