Skip over navigation
mySkills myFuture Start Page

Occupation information for

First-Line Supervisors of Retail Sales Workers
District Of Columbia

Choose a Location

Within

Distance

description

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Compare Skills 

details

Currently Employed: 2,659

Projected Annual Job Openings: 80

Typical Hourly Wage: $17.01 - $24.15

Typical Annual Salary: $35,400 - $50,200

See Job Listings (58)
Find Businesses

typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: Less than 5 years

Typical on-the-job training once you have a job in this occupation: None

Find Training

typical job duties

  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Establish credit policies and operating procedures.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Keep records of purchases, sales, and requisitions.

tools & technology


Tools:
  • Adjustable widemouth pliers
  • Electronic funds transfer point of sale equipment
  • Magnetic stripe readers and encoders
  • Screwdrivers
  • Security cameras

Technology:
  • Calendar and scheduling software
  • Data base user interface and query software
  • Human resources software
  • Point of sale POS software
  • Time accounting software

Site Map  |   Tell Us What You Think  |   Developers  |   Download: Download Adobe PDF Reader Download Microsoft PowerPoint Viewer Download Microsoft Word Viewer Download Microsoft Excel Viewer