Occupation information for Ushers, Lobby Attendants, and Ticket Takers District Of Columbia

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Typical education needed for entry: No formal educational credential

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: Less than 1 month on-the-job training

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• Greet patrons attending entertainment events.
• Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
• Count and record number of tickets collected.
• Lead tours and answer visitors' questions about the exhibits.
• Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
• Clean facilities.
• Settle seating disputes or help solve other customer concerns.
• Manage inventory or sale of artist merchandise.
• Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
• Provide assistance with patrons' special needs, such as helping those with wheelchairs.

Tools:

• Bar code reader equipment
• Electronic charts or maps or atlases
• Fire extinguishers
• Flashlight
• Mobile medical services first aid kits

Technology:

• Electronic mail software
• Office suite software
• Operating system software
• Optical character reader OCR or scanning software
• Presentation software

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