Occupation information for

Counter and Rental Clerks

District Of Columbia

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Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.

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Currently Employed: 532

Yearly Projected Openings: 20

Typical Hourly Wage: $9.46 - $16.87

Typical Annual Salary: $19,700 - $35,100

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Typical education needed for entry: Less than high school

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: Short-term on-the-job training

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Greet customers and discuss the type, quality and quantity of merchandise sought for rental.
Compute charges for merchandise or services and receive payments.
Answer telephones to provide information and receive orders.
Provide information about rental items, such as availability, operation or description.
Rent items, arrange for provision of services to customers and accept returns.
Inspect and adjust rental items to meet needs of customer.
Explain rental fees, policies and procedures.
Prepare rental forms, obtaining customer signature and other information, such as required licenses.
Keep records of transactions, and of the number of customers entering an establishment.
Reserve items for requested times and keep records of items rented.

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