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Occupation information for

Counter and Rental Clerks
District Of Columbia

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Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.

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Currently Employed: 470

Projected Annual Job Openings: 20

Typical Hourly Wage: $9.63 - $17.33

Typical Annual Salary: $20,000 - $36,000

See Job Listings (2)
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typical training

Typical education needed for entry: Less than high school

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: Short-term on-the-job training

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typical job duties

  • Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
  • Compute charges for merchandise or services and receive payments.
  • Answer telephones to provide information and receive orders.
  • Provide information about rental items, such as availability, operation, or description.
  • Rent items, arrange for provision of services to customers, and accept returns.
  • Inspect and adjust rental items to meet needs of customer.
  • Explain rental fees, policies, and procedures.
  • Prepare rental forms, obtaining customer signature and other information, such as required licenses.
  • Keep records of transactions and of the number of customers entering an establishment.
  • Reserve items for requested times and keep records of items rented.

tools & technology

  • Delivery trucks
  • Hand trucks or accessories
  • Screwdrivers
  • Stripping tools
  • Wire cutters

  • Data base user interface and query software
  • Point of sale POS software
  • Word processing software

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