Occupation information for Travel Agents District Of Columbia

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Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: 1 to 12 months on-the-job training

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• Collect payment for transportation and accommodations from customer.
• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
• Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
• Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
• Record and maintain information on clients, vendors, and travel packages.
• Book transportation and hotel reservations, using computer or telephone.
• Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
• Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.

Tools:

• Inkjet printers
• Laser fax machine
• Laser printers
• Personal computers
• Photocopiers

Technology:

• Accounting software
• Business intelligence and data analysis software
• Calendar and scheduling software
• Customer relationship management CRM software
• Data base user interface and query software

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