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Occupation information for

Travel Agents
District Of Columbia

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Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

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Currently Employed: 470

Projected Annual Job Openings: 10

Typical Hourly Wage: $14.04 - $22.98

Typical Annual Salary: $29,200 - $47,800

See Job Listings (2)
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typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: Moderate-term on-the-job training

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typical job duties

  • Collect payment for transportation and accommodations from customer.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
  • Book transportation and hotel reservations, using computer terminal or telephone.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
  • Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.

tools & technology

  • Inkjet printers
  • Laser printers
  • Personal computers
  • Point of sale payment terminal
  • Special purpose telephones

  • Accounting software
  • Business intelligence and data analysis software
  • Calendar and scheduling software
  • Customer relationship management CRM software
  • Data base user interface and query software

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