Occupation information for

Telemarketers

District Of Columbia

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Solicit donations or orders for goods or services over the telephone.

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Currently Employed: Not Available

Yearly Projected Openings: Not Available

Typical Hourly Wage: $10.24 - $18.96

Typical Annual Salary: $21,300 - $39,400

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Typical education needed for entry: Less than high school

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: Short-term on-the-job training

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Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
Explain products or services and prices, and answer questions from customers.
Obtain customer information such as name, address, and payment method, and enter orders into computers.
Record names, addresses, purchases, and reactions of prospects contacted.
Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Adjust sales scripts to better target the needs and interests of specific individuals.
Answer telephone calls from potential customers who have been solicited through advertisements.
Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
Maintain records of contacts, accounts, and orders.