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Occupation information for

Telemarketers
District Of Columbia

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description

Solicit donations or orders for goods or services over the telephone.

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details

Currently Employed: Not Available

Projected Annual Job Openings: Not Available

Typical Hourly Wage: $9.26 - $13.80

Typical Annual Salary: $19,300 - $28,700

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typical training

Typical education needed for entry: Less than high school

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: Short-term on-the-job training

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typical job duties

  • Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
  • Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
  • Explain products or services and prices, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
  • Adjust sales scripts to better target the needs and interests of specific individuals.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
  • Maintain records of contacts, accounts, and orders.

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