Occupation information for Office Clerks, General District Of Columbia

description

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

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details

Currently Employed: 10,650

Projected Annual Job Openings: 1,230

Typical Hourly Wage: $19.05 - $29.86

Typical Annual Salary: $39,620 - $62,110

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typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: Less than 1 month on-the-job training

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typical job duties
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  • Complete and mail bills, contracts, policies, invoices, or checks.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Process and prepare documents, such as business or government forms and expense reports.
tools & technology
Tools:
  • Desktop calculator
  • Desktop computers
  • Photocopiers
  • Scanners
  • Typewriters

Technology:
  • Accounting software
  • Data base user interface and query software
  • Document management software
  • Enterprise resource planning ERP software
  • Word processing software