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Occupation information for

Eligibility Interviewers, Government Programs
District Of Columbia

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Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

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Currently Employed: 460

Projected Annual Job Openings: 20

Typical Hourly Wage: $23.44 - $28.53

Typical Annual Salary: $48,800 - $59,300

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typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: Moderate-term on-the-job training

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typical job duties

  • Answer applicants' questions about benefits and claim procedures.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Compute and authorize amounts of assistance for programs such as grants, monetary payments, and food stamps.
  • Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Check with employers or other references to verify answers and obtain further information.
  • Keep records of assigned cases, and prepare required reports.
  • Schedule benefits claimants for adjudication interviews to address questions of eligibility.

tools & technology

  • Automobiles or cars
  • Personal computers
  • Photocopiers
  • Scanners
  • Special purpose telephones

  • Data base user interface and query software
  • Electronic mail software
  • Medical software
  • Office suite software
  • Word processing software

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