Occupation information for Interviewers, Except Eligibility and Loan District Of Columbia

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Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: Less than 1 month on-the-job training

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• Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
• Locate and list addresses and households.
• Identify and report problems in obtaining valid data.
• Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
• Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
• Review data obtained from interview for completeness and accuracy.
• Compile, record, and code results or data from interview or survey, using computer or specified form.
• Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
• Assist individuals in filling out applications or questionnaires.
• Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.

Tools:

• Automobiles or cars
• Inkjet printers
• Laser fax machine
• Notebook computers
• Personal computers

Technology:

• Analytical or scientific software
• Data base user interface and query software
• Enterprise resource planning ERP software
• Medical software
• Project management software

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