Occupation information for Medical Secretaries and Administrative Assistants District Of Columbia

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Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: 1 to 12 months on-the-job training

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• Answer telephones and direct calls to appropriate staff.
• Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
• Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
• Complete insurance or other claim forms.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Transmit correspondence or medical records by mail, e-mail, or fax.
• Receive and route messages or documents, such as laboratory results, to appropriate staff.
• Maintain medical records, technical library, or correspondence files.
• Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

Tools:

• Desktop computers
• Dictation machines
• Hospital intercom systems
• Laser fax machine
• Notebook computers

Technology:

• Accounting software
• Data base user interface and query software
• Electronic mail software
• Medical software
• Word processing software

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