Occupation information for

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Currently Employed: 1,122

Yearly Projected Openings: 60

Typical Hourly Wage: $14.55 - $21.74

Typical Annual Salary: $30,300 - $45,200

• Answer telephones and direct calls to appropriate staff.
• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
• Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
• Complete insurance or other claim forms.
• Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
• Receive and route messages or documents, such as laboratory results, to appropriate staff.
• Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
• Transmit correspondence or medical records by mail, e-mail, or fax.

• Desktop computers
• Hospital intercom systems
• Notebook computers
• Personal computers
• Special purpose telephones

• Accounting software
• Calendar and scheduling software
• Data base user interface and query software
• Medical software
• Word processing software