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Occupation information for

Insurance Policy Processing Clerks
District Of Columbia

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Process applications for, changes to, reinstatement of, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

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Currently Employed: Not Available

Projected Annual Job Openings: Not Available

Typical Hourly Wage: $20.74 - $29.63

Typical Annual Salary: $43,200 - $61,600

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typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: Moderate-term on-the-job training

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typical job duties

  • Interview clients and take their calls to provide customer service and obtain information on claims.
  • Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  • Process and record new insurance policies and claims.
  • Correspond with insured or agent to obtain information or inform them of account status or changes.
  • Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  • Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  • Collect initial premiums and issue receipts.
  • Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  • Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  • Notify insurance agent and accounting department of policy cancellation.

tools & technology

  • Desktop calculator
  • Desktop computers
  • Dictation machines
  • Personal computers

  • Data base user interface and query software
  • Electronic mail software
  • Internet browser software
  • Spreadsheet software
  • Word processing software

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