Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Mathematics
Using math to solve problems.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Management of Personnel Resources
Selecting and managing the best workers for a job.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Instructing
Teaching people how to do something.
Time Management
Managing your time and the time of other people.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Active Listening
Listening to others, not interrupting, and asking good questions.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Speaking
Talking to others.
Coordination
Changing what is done based on other people's actions.
Writing
Writing things for co-workers or customers.
Reading Comprehension
Reading work-related information.
Negotiation
Bringing people together to solve differences.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
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