Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Persuasion
Talking people into changing their minds or their behavior.
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Management of Financial Resources
Making spending decisions and keeping track of what is spent.
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Coordination
Changing what is done based on other people's actions.
Management of Personnel Resources
Selecting and managing the best workers for a job.
Time Management
Managing your time and the time of other people.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Social Perceptiveness
Understanding people's reactions.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Active Listening
Listening to others, not interrupting, and asking good questions.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Writing
Writing things for co-workers or customers.
Speaking
Talking to others.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Active Learning
Figuring out how to use new ideas or things.
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