Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Coordination
Changing what is done based on other people's actions.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Active Listening
Listening to others, not interrupting, and asking good questions.
Speaking
Talking to others.
Reading Comprehension
Reading work-related information.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Active Learning
Figuring out how to use new ideas or things.
Negotiation
Bringing people together to solve differences.
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