Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Instructing
Teaching people how to do something.
Service Orientation
Looking for ways to help people.
Speaking
Talking to others.
Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Active Learning
Figuring out how to use new ideas or things.
Coordination
Changing what is done based on other people's actions.
Social Perceptiveness
Understanding people's reactions.
Writing
Writing things for co-workers or customers.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Time Management
Managing your time and the time of other people.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Active Listening
Listening to others, not interrupting, and asking good questions.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Reading Comprehension
Reading work-related information.
Persuasion
Talking people into changing their minds or their behavior.
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