Similar skills & knowledge
These skills are commonly used in both your current job and your selected occupation.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Using math to solve problems.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Thinking about the pros and cons of different ways to solve a problem.
Talking to others.
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Writing things for co-workers or customers.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Reading work-related information.
Listening to others, not interrupting, and asking good questions.
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