Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Active Learning
Figuring out how to use new ideas or things.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Speaking
Talking to others.
Writing
Writing things for co-workers or customers.
Reading Comprehension
Reading work-related information.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Active Listening
Listening to others, not interrupting, and asking good questions.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Social Perceptiveness
Understanding people's reactions.
Quality Control Analysis
Testing how well a product or service works.
Operations Monitoring
Watching gauges, dials, or display screens to make sure a machine is working.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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