Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Writing
Writing things for co-workers or customers.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Philosophy and Theology
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Reading Comprehension
Reading work-related information.
Social Perceptiveness
Understanding people's reactions.
Coordination
Changing what is done based on other people's actions.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Active Listening
Listening to others, not interrupting, and asking good questions.
Time Management
Managing your time and the time of other people.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Speaking
Talking to others.
Active Learning
Figuring out how to use new ideas or things.
Instructing
Teaching people how to do something.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.