Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Reading Comprehension
Reading work-related information.
Writing
Writing things for co-workers or customers.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Active Listening
Listening to others, not interrupting, and asking good questions.
Negotiation
Bringing people together to solve differences.
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Active Learning
Figuring out how to use new ideas or things.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Coordination
Changing what is done based on other people's actions.
Persuasion
Talking people into changing their minds or their behavior.
Management of Financial Resources
Making spending decisions and keeping track of what is spent.
Time Management
Managing your time and the time of other people.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.