Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Design
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Persuasion
Talking people into changing their minds or their behavior.
Speaking
Talking to others.
Operations Analysis
Figuring out what a product or service needs to be able to do.
Active Listening
Listening to others, not interrupting, and asking good questions.
Coordination
Changing what is done based on other people's actions.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Time Management
Managing your time and the time of other people.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Writing
Writing things for co-workers or customers.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Technology Design
Making equipment and technology useful for customers.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Active Learning
Figuring out how to use new ideas or things.
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