Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Writing
Writing things for co-workers or customers.
Speaking
Talking to others.
Social Perceptiveness
Understanding people's reactions.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Reading Comprehension
Reading work-related information.
Active Listening
Listening to others, not interrupting, and asking good questions.
Coordination
Changing what is done based on other people's actions.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Persuasion
Talking people into changing their minds or their behavior.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
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