Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Service Orientation
Looking for ways to help people.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Biology
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Social Perceptiveness
Understanding people's reactions.
Active Learning
Figuring out how to use new ideas or things.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Time Management
Managing your time and the time of other people.
Reading Comprehension
Reading work-related information.
Active Listening
Listening to others, not interrupting, and asking good questions.
Coordination
Changing what is done based on other people's actions.