Time Management
Managing your time and the time of other people.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Coordination
Changing what is done based on other people's actions.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Active Learning
Figuring out how to use new ideas or things.
Speaking
Talking to others.
Writing
Writing things for co-workers or customers.
Persuasion
Talking people into changing their minds or their behavior.
Social Perceptiveness
Understanding people's reactions.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Active Listening
Listening to others, not interrupting, and asking good questions.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Science
Using scientific rules and strategies to solve problems.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Reading Comprehension
Reading work-related information.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Service Orientation
Looking for ways to help people.
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