Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Coordination
Changing what is done based on other people's actions.
Social Perceptiveness
Understanding people's reactions.
Time Management
Managing your time and the time of other people.
Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Management of Personnel Resources
Selecting and managing the best workers for a job.
Active Listening
Listening to others, not interrupting, and asking good questions.
Science
Using scientific rules and strategies to solve problems.
Speaking
Talking to others.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Active Learning
Figuring out how to use new ideas or things.
Instructing
Teaching people how to do something.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.