Similar skills & knowledge
These skills are commonly used in both your current job and your selected occupation.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Writing things for co-workers or customers.
Listening to others, not interrupting, and asking good questions.
Reading work-related information.
Talking to others.
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Understanding people's reactions.
Looking for ways to help people.
Thinking about the pros and cons of different ways to solve a problem.
Keeping track of how well people and/or groups are doing in order to make improvements.
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