Similar skills & knowledge
These skills are commonly used in both your current job and your selected occupation.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Talking to others.
Looking for ways to help people.
Listening to others, not interrupting, and asking good questions.
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Thinking about the pros and cons of different ways to solve a problem.
Using the best training or teaching strategies for learning new things.
Understanding people's reactions.
Reading work-related information.
Keeping track of how well people and/or groups are doing in order to make improvements.
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