Persuasion
Talking people into changing their minds or their behavior.

Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.

Speaking
Talking to others.

Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.

Operations Analysis
Figuring out what a product or service needs to be able to do.

Coordination
Changing what is done based on other people's actions.

Social Perceptiveness
Understanding people's reactions.

Writing
Writing things for co-workers or customers.

Active Learning
Figuring out how to use new ideas or things.

Active Listening
Listening to others, not interrupting, and asking good questions.

English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.

Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.

Learning Strategies
Using the best training or teaching strategies for learning new things.