Similar skills & knowledge
These skills are commonly used in both your current job and your selected occupation.
Talking to others.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Reading work-related information.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Listening to others, not interrupting, and asking good questions.
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Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Thinking about the pros and cons of different ways to solve a problem.
Looking for ways to help people.
Understanding people's reactions.
Using the best training or teaching strategies for learning new things.
Keeping track of how well people and/or groups are doing in order to make improvements.
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